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WebJul 17, 2024 · IT Helpdesk. IT helpdesk adalah departemen didalam organisasi yang bertanggung jawab untuk menjawab pertanyaan teknis penggunanya. Sebagian besar perusahaan IT besar telah menyiapkan helpdesk untuk menjawab pertanyaan dari pelanggan mereka. Pertanyaan dan jawaban mereka biasanya ditransfer menggunakan … WebDec 15, 2024 · To attach a file: Open the desired ticket and click Add Attachment at the bottom of the screen, then select a file from your hard drive. Image Source. Step 1: Open a ticket and click Add Note. Step 2: Enter the text in the field provided and click Save as Note to add it to the ticket. Image Source. evoweb efootball 2023
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